Dutch Masters President Cigars Dutch Masters

Fast Delivery and professional packaging

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other top global carriers we can provide a variety of shipping options. Our warehouse staff are highly trained and will pack your products according to our precise and precise specifications. Your products will be subjected to an extensive inspection and be securely packaged before being delivered. Every day, we send hundreds of packages to our customers across many countries. Our determination to be the biggest online retailer in the world is shown by this. The warehouses are located in Europe as much as they are in USA.

Note: Orders that contain more than one item will be assigned a processing date in accordance with the item.

Prior to shipment, all purchased items will be thoroughly inspected. Most orders are shipped within 48-hours. The expected delivery time is between 3 and 7 days.

Returns

Due to multiple parties such as the factory and the warehouse, we are unable to fully manage stock. So the actual stock may fluctuate at any moment. It is possible that you will not receive your purchase after it's been placed.

Our policy is valid for 30 days. We are unable to exchange or refund your order if it has been 30 days from the date of purchase.

You can only return an item when it's unopened and is in the same condition as when you first received it. You must have the item in the original packaging.